British Gas Home Emergency Number
Customers of British Gas HomeCare can contact the company by calling 0843 770 5045 from Monday to Friday. This telephone number can be utilized to arrange a service, book an appointment for an emergency, or to obtain additional information about the various levels of coverage offered.
In case of a gas or carbon monoxide emergency, or if a pipeline is struck, call 0800 111 999. All calls are recorded and may be monitored. Ensure gas safety in your home and be aware of the dangers of carbon monoxide.
How do I contact British Gas in an emergency?
To contact British Gas in an emergency, such as a gas leak, call their 24/7 free number at 0800 111 999. For electricity-related emergencies, use the number 105.
Does British Gas have a sales department?
The gas and electricity industry has mostly shifted to online switching, but British Gas also offers a sales department you can call. They have various tariffs for residential and business customers. You can reach British Gas customer service through phone, chat, or email.
What is my account with British Gas?
My Account with British Gas is an online platform that provides access to various domestic services, including bill management, energy usage monitoring, meter reading submissions, and smart meter requests. It serves as a gateway to oversee and control all British Gas services. Customers can efficiently manage their energy needs with ease through this platform.
British Gas employs over 8,800 employees across various departments including Sales, Management, Marketing, Finance, HR and IT.
Is there a British Gas customer service number?
It is not possible to contact British Gas customer service with a single phone number. Online live chat service is recommended to direct your query to the right place. The live chat service is available on the Help and Support Frequently Asked Questions pages on the British Gas website.
What happened to British Gas?
British Gas transferred the Gas Sales, Gas Trading and Services, and Retail businesses, as well as the gas production business of the North and South Morecambe gas fields, to Centrica. However, British Gas still owns and operates the British Gas retail brand. In addition, British Gas acquired Dyno-Rod in October 2004.
What to do if you lost a British Gas customer?
For customers of British Gas who have lost a family member, there is a contact number available to assist with sorting out utility bills and energy supply. The number is 0800 294 3125 and for those who prefer to speak to customer services in Welsh, the number is 0333 202 9630. These options are available through British Gas' multilingual customer services.
How do I join British Gas?
To join British Gas, new customers can call the direct dial number 0333 202 9505 to receive an accurate gas and electricity quote over the phone from the dedicated sales department. However, those looking for general contact with British Gas can use the number 0843 770 5045.
In case of emergency, British Gas can be contacted at 0800 111 999. For electricity-related emergencies, call 105. Both lines are free and open 24/7.
How to report Electricity theft to British Gas?
To report cases of electricity theft, you can contact British Gas through their helpline number at 0800 587 2737. In case of emergencies related to pay-as-you-go services, you can dial their emergency number at 0800 310 0000. For general customer service inquiries, you may reach British Gas at their free phone number 0800 980 6005.
Where can I pay my British Gas Bill?
To pay your British Gas bill, you can send your payment to the following address: British Gas, Payment Area 55, Camberley, GU95 1AB. If you have complaints regarding British Gas home services, you can contact the Head of Customer Relations at British Gas Services Customer Relations, PO Box 4394, Dunstable, LU6 9LG. For general customer service inquiries, you can call the free phone number 0800 980 6005.
What do I do if someone steals my gas meter?
If you are a British Gas customer and suspect someone has been tampering with your meter and stealing your gas or electricity, you should promptly contact British Gas at 0800 587 2737. In case of an emergency, such as detecting a gas smell at home, call British Gas immediately at 0800 111 999.
What is the difference between British Gas homecare one and two?
British Gas offers two HomeCare products - HomeCare One and HomeCare Two. HomeCare One covers the gas boiler and controls, while HomeCare Two also covers central heating repairs such as radiators, pipework, and hot water cylinder. These products provide boiler cover and can be compared on Uswitch.
Does British Gas offer boiler cover?
Yes, British Gas offers boiler cover as part of its HomeCare range. This range provides protection for your boiler, heating, electrics, plumbing, and drains, helping you to avoid unexpected repair costs. The cost of Boiler cover starts at £4.95 per month.
My Account with British Gas provides access to a range of domestic services, including bill management, energy usage monitoring, meter reading submissions, and smart meter requests. All of these services can be accessed online through My Account.
What is British Gas my account?
British Gas My Account is an online platform that offers services to domestic energy customers. Signing up for the account stops paper bills from being sent. Selectra provides access to the account through a fast login process.
How do I submit meter readings to British Gas?
To submit meter readings to British Gas, you can use their website without needing an online account. You must provide your name, email address, and customer reference number. Then, enter the meter readings and continue to receive accurate bills through the post.
How do I Register my British Gas Business?
To register for British Gas Business online account, go to their login page, click on 'Register' and enter your email address twice. Then provide your British Gas account number and business postcode.
To report a gas or carbon monoxide emergency or a pipeline strike, call 0800 111 999 which is available 24/7. All calls are recorded and may be monitored.
What are the hours of operation for the 0800 and 0808 numbers?
Sainsbury's Energy's customer service lines are open Monday to Thursday from 9am to 5pm and from 9am to 4pm on Fridays. Calls to 0800 and 0808 numbers should be free from mobiles and landlines. Social media customer service is available 8am-10pm, 7 days a week.
How much does it cost to call a phone number?
The cost of calling a phone number varies depending on several factors such as the starting digits, phone provider, and whether it is a landline or mobile. Some call packages may also offer free calls to certain numbers, so it's best to check with your provider. Overall, call costs are approximate and depend on individual circumstances.
Can I record a call?
The recording of phone calls is only supported by certain devices and carriers, and may be subject to legal requirements regarding consent from all participants. Android devices running version 9 or higher are necessary, and call recording must be supported in the region or country where the user is located. The Phone app by Google can be used to record calls.
What happens when you stop recording a call?
When recording a call, both parties are notified that the call is being recorded, and when you stop recording, both parties are notified that the call is no longer being recorded. This is to protect the privacy of all users and is required by many jurisdictions that mandate consent from all parties to record the call. To record calls, use the built-in Phone app.
